Ms. Banks helped us review properties for a potential relocation to Scottsdale, AZ. Most of our communications were via email (at my request), and she was both responsive and imaginative in finding properties for us to consider, even going so far as to make a personal video tour of one property of interest so that we could see it from a different perspective. When we finally decided against a relocation, Ms. Banks was respectful and understanding, and offered to be available again if we reconsidered. We will undoubtedly seek her out if we resume our relocation process. Note, while we did not engage in actual negotiations for a property, we assume her skills in this area would match her overall skills as a professional realtor.